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Address: 17 Norwich Rd, Ingleburn NSW 2565 | CALL US - 1800 155 233
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CUSTOM-MADE FRONTIER SHADE SAILS. THOUSANDS INSTALLED. PERFECT FIT GUARANTEE!
Frontier Custom made shade sails are the best quality shade sails money can buy. Each sail is drawn up on computer ensuring a perfect fit every single time. Premium quality fabric and fittings create a shade sail which will look great and last for years.
Shade sails have become part of the Australian landscape, Frontier™ custom made shade sails represents the very best in style and function. They are made using advanced Computer Aided Design (CAD) and sewn by hand. Frontier Shade Sails are made to ISO 9001 Quality Assurance Standards and deliver a professional quality shade sail at a DIY price.
If you’re planning to install a shade sail over your pool or outdoor area talk to us first to ensure that all the attachment points are adequately secure so that when your new shade sail arrives, it will go up easily and stay up for year to come.
What is a shade sail? Shade sails are also known as tension membranes. What happens is that a number of attachment points are installed, typically 4, wherein the fabric is tensioned. Shade sails are made with curved edges, called cutinary (literally meaning; “cut–in” edges). As tension is applied, the cable sewn into the curved edge tightens and thus the load is transferred from the fabric to the cable. This is how shade sails stay tight. Shade sails are not waterproof.
The beauty of custom made shade sails is that they can be virtually any shape or size. However:
Custom made shade sail are priced by their perimeter metres. Once we have your measurements we can give you an exact quotation. For us to provide a written quotation we will need your exact point to point measurements. When we draw up your sail in our computer program and all the measurements are accurate, we are then able to provide you with a written quotation.
Important Note: Frontier Custom-made shade sails represent an investment in a sun-safe outdoor lifestyle. They are made using the highest quality fabrics and fittings by highly experienced craftsmen and women in an Australian owned ISO 9001 Quality Assured Factory. This system ensures perfect fit and guaranteed quality. Some other companies manufacture their shade sails overseas and use cheaper fabrics and fittings so of course their price will be cheaper. Frontier™ Shade sails by Shade Australia represent the best in shade sail design and manufacture. Their price may be higher than some other companies but we can guarantee that so is the quality.
To install a professional quality shade sail there are some very important points to remember. We’ve written a book called DIY Shade; Shade Sails Made Easy! The book is available in hard copy or PDF. It gives very good detail for the DIY shade sail installer and if you go ahead and purchase a copy, we will refund you 100% of the purchase price when you purchase your shade sail from us.
Planning where you want the shade at certain time of the day can make a huge difference. This information is covered in our book DIY Shade. Alternatively, give us a call on 1800 155 233 and we'll help you plan your shade sail so you get the shade where you want it and the time that you need it.
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| Morning Shade | Noon Shade | Afternoon Shade |
Important Considerations include;
Why Frontier™ Shade sails by Shade Australia?
10 years ago we wrote a detailed specification of how we wanted our shade sails to be made. Things that were important to us included;
Before this time, it wasn’t possible to make a sail where the corners were pre-swagged. Instead, shade sails used floating corners which meant that the DIY installer had a much more difficult job of firstly tensioning and locking off the internal cable before they could tension with sail. With the advent of advance computer aided design, we have now been able to take this step forward. When your shade sail is drawn up in AutoCAD, the computer gives us the exact length (to the mm) of cable for each side. This can then be threaded into the sail and locked off ensuring that the sail will tension up perfectly every single time.
Synthesis Commercial 95
Synthesis Commercial 95 is the shade cloth we have been using for our Frontier shade sails now for well over a decade. In that entire time, we have never had a single warranty claim for UV break down or colour fading. Synthesis C95 is a heavy duty professional grade architectural shade fabric of tensioned shade structure and sails. We believe it is the best fabric on the market for mid to large size shade sails. Here are some of the features we think you will appreciate;
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| Natural | Desert Sand | Cedar | Yellow | Cherry Red |
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| Cayenne | Deep Ochre | Sky Blue | Aquatic Blue | Navy Blue |
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| Rivergum | Turquoise | Brunswick Green | Steel Grey | Gun Metal |
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| Charcoal | Black |
NinetyFive 340FR
Similar to the Synthesis Commercial 95 knitted shadecloth with the added safety of fire rated. Our FR fabrics meet the most stringent Fire Standards for shade fabrics including CSFM 1237.1 & NFPA 701 across all color variants with fabrics that offer biaxial stability and tensile properties, for minimal maintenance and improved fabric life.
GALE Pacific offers Fire Retardant fabrics in the industry’s widest assortment of weights and colors to meet your project requirements.
Commercial NinetyFive 340FR offers up to 96.5% UVR Block protection and is available in a wide range of colours. This shade cloth is engineered in Australia and is made from high quality UV Stabilised HDPE. Made for harsh Australian conditions, the strong and stable fabric will be sure to last years.
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| Natural | Desert Sand | Cedar | Yellow | Cherry Red |
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| Cayenne | Deep Ochre | Sky Blue | Aquatic Blue | Navy Blue |
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| Rivergum | Turquoise | Steel Grey | Gun Metal | |
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| Charcoal | Black | Brown | Bright Green | Orange |
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| Purple | White | Brunswick Green |
DualShade 350
DualShade 350 is a high quality commercial fabric made using patent pending knit pattern. It features a single colour on one side and a complementary colour on the opposite side that glimmer in the sun's ray like a gemstone. The fabric colours used within this collection are rich and luminous combinations that demand to be noticed.
The fabric achieves maximum durability through the use of high quality, UV stabilised monofilament and tape yarms joined by a lock stitch pattern. You can also expect dimensionally stable fabric that reduces the frequency of re-tensioning and associated maintenance costs, resulting in longer fabric life and improved performance.
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| Amazonia | Chameleon | Capri | Citrus | Cobblestone |
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| Gold Rush | Macaw | Maldives | Santorini | Savanna |
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| Sunburst | Topaz |
Each sail is carefully plotted in 3 dimensions to ensure all measurements are accurate. Measurements are then electronically sent to a robotic plotter which marks out the cut-lines on the fabric. Once cut, the sail is hand sewn using large double needle industrial sewing machines. Cables are measured, cut (a 1mm tolerance is allowed) and mechanically locked off at each corner. Shade sails are made with curved edges (called "Cutinary" edges) which is a necessary design feature required to allow the sail to tension evenly.
What all this means to you is that when you order your sail you can be sure:
For Seams that Last a Fabric's Lifetime
GORE™ TENARA® Sewing Thread is a long-lasting thread which enhances the life of the outdoor and marine products in which it is used. Conventional seam threads on awnings and other outdoor fabric products suffer from exposure to wind and weather. After a few years they can become brittle and break.
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Once the points of attachment have been installed, your job is to take the measurements for your shade sail. Under the Brochures Tab, you will find the appropriate measuring sheet for you shade sail (e.g., 3 point, 4 point etc.) print this off and using a suitably long tape measure, take the point to point measurements as measured from the inside edge of each eyebolt. We require accurate point to point measurements including diagonal measurements and the heights of each attachment point. Fax or scan and email these measurements to us. We will draw up your sail in our CAD program and send you the drawing showing you what the sail will look like along with a written quotation for us to manufacture and deliver your shade sail.
We take your measurements and draw up your Frontier Custom Shade sail in our custom CAD program. If your measurements are wrong the sail will not draw up and we can manufacture it. This heads off potential problems and ensures that your sail will be easy to install and it will fit every time.
You tell us which corner you want the tag. When you remove your shade sail from its box you simply orient it using the tag then put the sail up.
You may need some mechanical advantage to get the final corner stretched out enough to reach the turnbuckle. Refer to Corner tension.pdf under the Tech Specs Tab for a simply way to do this. We supply you with the required tensioning hardware including turnbuckles or chain.
Your new shade sail will arrive in a box ready to fit. Inside the box will be any additional fittings such as Turnbuckles or shackles that you've ordered with your sail.
Safety Warning:
Always take great care when working on ladders. Never install a shade sail in windy conditions. Always use safe work practices when installing shade sails and working at heights.
It takes approximately 2 weeks from sign-off for us to manufacture your shade
A Frontier Custom made shade sail is an investment in your outdoor lifestyle. We put every effort into making a shade sails of the very highest quality using premium quality fittings and fabrics. We use an advanced computer program to check all the measurements and ensure that the shade sail is exactly the right size to fit your area. We stand behind our shade sails and guarantee that they will look great and last for years to come. We have delivered many thousands of shade sails to customer right across Australia and around the world. We would love the opportunity to discuss your shade sail project.
Give us a call today on 1800 155 233 to discuss your shade sail project.
We acknowledge that installing a shade sail isn’t the easiest thing in the world to do. If you’re not a handy person or you don’t like digging holes or working on a ladder then we suggest that installing a DIY shade sails probably isn’t for you. If however you’re reasonable handy and don’t mind a bit of work then you should have no problem installing one of these shade sails. We recommend you pick up a copy of our book DIY Shade, Shade sails Made Easy (100% refund when you purchase your sail) and read it before you start your project. It will help you avoid most of the common mistakes people make when installing their own shade sail.
Probably digging the holes. Even for a moderately sized shade sail, the holes need to be around 1.2 metres deep.
Once you know how big you want your shade sail to be, contact us and we will give you engineering details on exactly how big to make the footings and what size the poles need to be.
Typically Yes but all local councils have different regulations and you should definitely check with them before proceeding. Having said that, most people who we supply shade sails for in their homes choose not to seek council approval.
You need to be very careful here. Many people do attach shade sails to their houses but they do-so with out any engineer certification. Brick walls are designed for bearing loads – i.e. pressing down, not lateral loads, i.e., pulling out. If the shade sail exerts to much pressure on a brick wall it can pull out bricks or even pull the wall down resulting in serious damage and perhaps even serious injury. For this reason, we recommend that shade sails should be installed with ‘poles in holes’. That way we can control the loadings and ensure everything will be safe and secure.
Yes but with care and caution. We sell different types of rafter brackets for attaching shade sails to houses but care must be exercised as excess loadings can damage roof structures. The rule of thumb here is that small shade sails in sheltered areas can be attached to roof structures using brackets and fittings which are certified for the job.
Shade sails made from Synthesis C95 come with a 10 year manufacturers warranty on the fabric. The thread we use also has a 10 year warranty. Cheaper shade sails use cheaper sewing threads and this is where they fall apart. We extend a 3 Year workmanship warranty on our shade sails.
Unfortunately, Shade Australia does not offer a Measure, Quote and Installation Service.
Once we know the size of your shade sail we can give you a written quotation.
On all custom made and made to order products we request a 50% part payment to get the job started with the balance payable once the item has been manufactured and before dispatch.
You should allow 2-3 weeks from sign-off of your shade sail until delivery. This is often longer during the busy summer months and shorter during winter.
Your shade sail will be very tight when you first go to fit it. This is normal. Over time the fabric will stretch a little and will require further tensioning. We guarantee that your shade sail will fit correctly.
No. Shade sails are made from a polyethylene material which is petroleum based. Typically, if a shade sail catches fire it will smoulder and burn with black smoke. If it is not fanned by wind, typically the flame will naturally extinguish. There are fire resistant brands of shade cloth and we can use this material to manufacture your shade sail if required.
Fabric: 10 Years Pro rata against UV degradation.
Stitching thread: 10 Years Pro rata against UV degradation.
Workmanship: 3 Years Workmanship warranty
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| Fabric: 10 Years Pro rata against UV degradation. | Stitching thread: 10 Years Pro rata against UV degradation. | Workmanship: 3 Years Workmanship warranty |
Shade Australia is proud to extend on behalf of the manufacturer a 10 Year Frame and Stitching Warranty. Manufacturers offer warranty as Pro rata meaning that it is a proportional warranty. If for example, your shade sail deteriorated after 9 years then the manufacturer, at their discretion, may reimburse you for one years loss of use.
Warranty covers the shade sail for use in normal conditions. Shade sails are not warranted for damage caused in excessively strong winds or cyclones. They are not covered for damage caused by falling braches or other accidents. The warranty does not cover damage caused by wind, modification or misuse. Should a warranty claim be made it is the responsibility of the customer to get the umbrella back to us or a repair depot which we designate. The condition of the shade sail. will be assessed and if it is a legitimate warranty claim, we will carry out the repairs at our cost and return the shade sail to you at our cost.
We can deliver your new Australia Wide and Internationally.
Your shade sails takes approximately 2 weeks to manufacture. Once we have the sail back from the factory we will contact you to arrange delivery. Once we dispatch your shade sail, we email you the Consignment Number. This allows you to log onto the couriers website (e.g. TNT) and track your delivery so you know when it is going to be delivered.
We do our best to ensure your shade sail is packaged securely and arrives safely.
The cost of delivery reflects the actual cost of preparing the item for shipment and the courier charges. Shipping for us is a service associated with getting your goods to you safely and smoothly. We do not charge any profit margin on shipping.
THIS IS A MADE TO ORDER PRODUCT
As this product is made to order to your specifications and colours we are unable to accept returns due to change of mind (including if the product does not fit due to incorrect measurements). Your satisfaction is of the utmost importance to us so please triple check all details before confirming your order.
Upon the arrival of your product, we encourage you to check and make sure that the product has been made to the measurements and colours that you specified as soon as possible without removing or throwing away any packaging.
If we shipped you an item that is incorrect or damaged, you will be eligible for an exchange. When requesting for the exchange, please be ready to provide customer service with photographs clearly showing the problem as soon as possible. If you believe your item was damaged during shipping, we will need photographs showing the damaged packaging as well.
Please note: Percieved colour differences due to the display settings on your computer monitor are not grounds for a refund or exchange. If you would like to view our colours please call 1800 155 233 and ask one of our customer service team for a fabric sample delivered to you free of charge.
Cancellation Policy
It is important to note that this product is made to order, whether you ordered a standard size or provided custom measurements and colours, materials cannot be reused once the manufacturing process has begun. The good news is that after placing your order there is still time to change your mind:
