What is a parashade umbrella?
Parashade is a revolutionary new concept in umbrellas with a radial opening action. Simply rotate one arm 180 degrees, and then do the same for the second arm - latch together and your umbrella is open. The design results in a minimal appearance, with no spokes
What Maintenance does my umbrella require?
Parashade umbrellas require little or no mechanical maintenance under normal operating conditions. However, in order to keep it looking its best, you should clean it from time to time.
How do I clean my umbrella's stainless steel frame?
Mirror polished parts of your umbrella should not need to be cleaned other than the occasional wipe-down with a quality stainless steel cleaner. Brushed parts should be washed down regularly using a quality stainless cleaner. Please note that brushed stainless steel will be tarnished by salts and chemicals that settle on it and are not removed. Do not worry, however, as this tarnishing can always be removed with stainless steel cleaner, a domestic scouring pad (not metal) and a little elbow grease working in the direction of the brushed finish.
Can you supply branded umbrellas for commercial purposes?
Yes! Supply us your logo and allow an additional 2-3 weeks for delivery.
What happens in the wind?
Parashades are tough and reliable, but no umbrella should be left open in a high wind. Wind cannot be predicted and high winds and gusty conditions may damage your umbrella. Luckily our umbrellas are really tough and wind damage can generally be repaired. Please note, however, that wind damaged umbrellas are NOT covered by our manufacturer’s guarantee.
What is covered by the manufacturer’s guarantee?
Our umbrellas are guaranteed against factory defects for 3 years. This means that, should your umbrella fail due to any defect in the manufacturing process, it will be repaired or replaced free of charge. Please note, however, that wind damaged umbrellas are NOT covered by our manufacturer’s guarantee.
The manufacturer warrants this umbrella to be free of defects for 2 years. Like all Shade Australia umbrellas, wind damaged umbrellas are NOT covered by our manufacturer’s guarantee.
We generally hold stock of this item at our Ingleburn warehouse but if you need it urgently or are planning to visit us to pick it up, it’s best you contact us so we can ensure that we meet your requirements. If we don’t have the stock on hand we can usually get it in quite quickly.
As this item is quite bulky, you may be required to assist in unloading the item from the delivery truck. If this is a requirement for your area, someone from Shade Australia will be in touch to organise a day that suits you best. If you are not at home on the scheduled day of delivery your item WILL NOT be left at your premises. This may incur redelivery fees.
If you have any questions regarding delivery, please do not hesitate to call us on 1800 155 233 for more information.
We ship this product Australia wide with reliable couriers such as TNT.
Once we dispatch an order, we will email you the tracking number. This allows you to track your delivery so you know when it is going to be delivered.
We do our best to ensure your order is packaged securely and arrives safely.
PLEASE NOTE: This item cannot be shipped to a PO Box or Parcel Locker.
