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Australia Wide Shipping

We’ll ship your goods to you where-ever you live in Australia at the best rates possible. We have a freight calcultor on our website so you can work out the price before you go ahead with your order. 

 

 

Australia Wide Shade Deliveries

 Shipping Policy

When shipping your order from our warehouse we endeavour to deliver your goods promptly and at the lowest possible prices. We take care to package your goods carefully so that they arrive to you safely. We also maintain trading accounts with many of the major freight and companies in Australia including Toll Express, TNT, Fastway, and of course Australia Post. Depending on the item(s) purchased, we will select the company most able to deliver the goods to that destination in a careful and timely manner.

Shipping prices are displayed and are based on the quantity of items you select. Shipping prices are calculated to be as low as possible and only to cover our costs of packaging, handling and delivery. As such, there may be occasions where the cost on the website does not cover the cost to deliver the good to you. This for instance may be because you are in a remote region. In these instances, we reserve the right to adjust the shipping price. We will only do this with your permission, we will never charge you more than you have authorised.

We will never charge you more than you have authorised without your permission.

If we are shipping to a private home or residence we will ask for an Authority to Leave (ATL). You can specify where the courier can place the item such as "leave by front door" when you place your order either online or over the phone.

Optional Insurance

You will also be offered optioinal insurance at the time when you place your order. This can be either online or over the phone. We recommend that with larger and more expensive items that you select this option. Sometimes, items can get damaged or, even lost in transit and having insurance is always peace of mind that your goods are covered. If you don't select Optional Insurance, your goods will not be insured during transit.

International Shipping

We regularly ship our product overseas. We have customers from right across the US, UK and Europe. We’ve shipped to Thailand, Romania, Fiji, The Philippines, New Zealand, USA, Israel and South Africa.

If you’re a customer living outside Australia and want us to deliver a shade sail, umbrella or other product to you, just drop us an email telling us what it is you’re interested in and we’ll get to work to find the quickest and most cost effective way to get it to you.

If you have any questions relating to freight charges our wish to seek an accurate quote prior to placing your order, please feel welcome to contact us on 1800 155 233.

 

CALL US, IT’S FREE: TELEPHONE: 1800 155 233  or for internatinal callers +61 2 96055560We here to answer all your questions and help in any way we can and ensure that your order gets to you quickly and safely.  

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