We generally hold stock of this item at our Ingleburn warehouse but if you need it urgently or are planning to visit us to pick it up, it’s best you contact us so we can ensure that we meet your requirements. If we don’t have the stock on hand we can usually get it in quite quickly.
We ship this product Australia wide with reliable couriers such as TNT.
Once we dispatch an order, we will email you the tracking number. This allows you to track your delivery so you know when it is going to be delivered.
We do our best to ensure your order is packaged securely and arrives safely.
PLEASE NOTE: This item cannot be shipped to a PO Box or Parcel Locker.
We recommend an address that has a safe spot to leave the item or there will be someone there to sign for the delivery.
This product comes with a 2 year fade resistant warranty on the fabric and a 2 year workmanship warranty on the frame.
This covers the umbrella for use in normal conditions. The warranty does not cover damage caused by wind, or misuse.
Why is this umbrella so much more expensive than your other Timber Market Umbrellas?
There are a number of reasons for that. One is that sourcing timber from sustainable plantations is more expensive that simply using rainforest harvested timber. It’s a bit like Organic food being more expensive than food produced using mass farming techniques.
Over and above that, this umbrellas has many unique feature points which make it perform better as well as enhance its overall appearance. Things like stainless steel fittings, marine grade rope and metal rib arm ends all add to the cost.
Do I need to buy any other bits and pieces to use this umbrella?
You’ll need some for of umbrella base or stand to support the umbrella. We also recommend purchasing an umbrella protection cover. This will help protect the fabric when not in use. Under the Brochures Tab you’ll find a chart which gives the correct size protection cover for each umbrella.
What size baseplate do I need for my umbrella?
First off use the chart under the Brochures Tab to check the diameter of the pole. Next look at our wide range of baseplate and check to ensure that the base you’re planning to purchase has a spigot large enough to accept the umbrella pole.
We always recommend adding additional weight to movable basepleates. This is because if the wind gets up and the umbrella isn’t adequartely weighted down, it can tip over and this can result in damage to the arms and frame.
Can I leave this umbrella up all the time?
We recommend that you collapse the umbrella when not using it. Although it is a strong umbrella and is tolerant to breezy conditions, it is always a good idea to fold it away when not in use, just in case a strong wind comes along and damages it.