We generally hold stock of this item at our Ingleburn warehouse but if you need it urgently or are planning to visit us to pick it up, it’s best you contact us so we can ensure that we meet your requirements. If we don’t have the stock on hand we can usually get it in quite quickly.
We ship this product Australia wide with reliable couriers such as TNT.
Once we dispatch an order, we will email you the tracking number. This allows you to track your delivery so you know when it is going to be delivered.
We do our best to ensure your order is packaged securely and arrives safely.
PLEASE NOTE: This item cannot be shipped to a PO Box or Parcel Locker.
We recommend an address that has a safe spot to leave the item or there will be someone there to sign for the delivery.
This product comes with a 1 Year warranty on the Fame and a 3 Year fade resistant warranty on the fabric.
Warranty is on workmanship. It does not cover umbrellas which are damaged due to wind.
Please Note:
Frame warranty excludes rust on standard crossbar bases. Stainless steel base upgrades available - contact us at 1800 155 233 for details.
This umbrella comes with a complimentary protection cover. This cover is not covered under the warranty of the umbrella. If you'd like to upgrade to a genuine O'Bravia Protection cover, please select it from the options above. The upgraded O'Bravia cantilever protection cover has a 3 year fade resistant warranty and a 12 month warranty on workmanship.
Umbrella Care & Maintenance
Outdoor umbrellas are a staple in any garden, patio, or poolside area, offering both style and functionality by providing shade and protection from the elements. However, to ensure they continue to serve you well through the seasons, proper care and maintenance are crucial. Regular maintenance can prevent common issues like fading, mildew growth, and mechanical failure and extend the lifespan of your umbrella to ensure its safety and reliability.
Folding Your Umbrella
How to fold your umbrella when you are finished using it.
Care and Maintenance Guide for Aluminium Umbrellas
How to care for and maintain your Aluminium Umbrella.
Notes about choosing the right base/mounting for your umbrella.
- Umbrellas that are portable should be collapsed in breezy conditions.
- Recommendations given for Light Breeze conditions only (0-2 on The Beaufort Scale or 6-11km/h).
- For Gentle/Moderate Breeze conditions (3-4 on The Beaufort Scale or 12-28km/h), extra base weight/wider foot space is recommended.
- In Fresh Breeze conditions (5+ The Beaufort Scale or 29-38km/h), portable bases are not recommended and umbrellas should be closed and secured.
- Unexpected wind gusts can occur at any time. Open umbrellas must always be supervised and carefully managed to avoid damage or injury.
- Shade Australia staff are happy to clarify details and assist with making the right choice. Telephone 1800-155-233 or email us
- View The Beaufort Scale here
