
This product includes a 1 Year manufacturer's warranty on the frame.
The warranty is on workmanship. It does not cover umbrellas that are damaged due to wind.
Polyester is not a solution-dyed fade-resistant fabric and fading is not covered under warranty.
We generally hold stock of this item at our Ingleburn warehouse but if you need it urgently or are planning to visit us to pick it up, it’s best you contact us so we can ensure that we meet your requirements. If we don’t have the stock on hand we can usually get it in quite quickly.
We ship this product Australia wide with reliable couriers such as TNT.
Once we dispatch an order, we will email you the tracking number. This allows you to track your delivery so you know when it is going to be delivered.
We do our best to ensure your order is packaged securely and arrives safely.
PLEASE NOTE: This item cannot be shipped to a PO Box or Parcel Locker.
We recommend an address that has a safe spot to leave the item or there will be someone there to sign for the delivery.
Timber umbrellas - Care & Maintenance
Outdoor umbrellas are a staple in any garden, patio, or poolside area, offering both style and functionality by providing shade and protection from the elements. However, to ensure they continue to serve you well through the seasons, proper care and maintenance are crucial. Regular maintenance can prevent common issues like fading, mildew growth, and mechanical failure and extend the lifespan of your umbrella to ensure its safety and reliability.
Timber umbrellas require regular treatment with wood sealants to protect and display the natural beauty of the timber as well as to prevent the build-up of dust, dirt, or rotting.
Folding Your Umbrella
How to fold your umbrella when you are finished using it.
Timber Care and Maintenance Guide
How to care and maintain your timber umbrella.