How heavy are these frames?
Are they aluminium or steel?
QuickTop Deluxe frames are made from steel.
What if I break a part, can it be fixed?
No problem. We can send you out new Truss bars, legs, or joints. All the parts simply unscrew and reattach.
Are they waterproof?
Just ask one of our customers;
"We just want to say how pleased we are with our new Marquee. We used it at the sports carnival and when it rained we had all the computers under it and didn't have a problem. Thanks."
Can I use them in strong winds?
Not recommended, no. These are a portable tent and not designed to be left up permanently. If using in windy conditions, it is very important that the frame be securely anchored to the ground.
Can I leave them up permanently?
No, we don’t recommend it.
Can I hire them for an event?
Sorry, but we don’t hire our QuickTops.
Where can I see one before purchasing?
You’re welcome to visit us at our warehouse showroom during normal business hours to inspect the quality of the QuickTops.
What colours do they come in?
QuickTop® Deluxe Gazebos are available in 6 popular colours. As mentioned we can also print the canopies for this tent. For more information on printing call us on 1800 155 233.
- And of course we can print your canopy any colour you want.
How long does printing take?
Once we sign-off on your artwork we like to allow 3 weeks for printing. If your job is urgent we can endeavour to speed the process up but you need to check with us first so that we can meet your deadline.
What is the warranty of these marquees?
- 12 Months against Manufacturing Faults
1 Year Frame & Fabric Workmanship Warranty.
Warranty covers the product for use in normal conditions. The warranty does not cover damage caused by wind, or misuse. Warranty does not cover canopies which are damaged when the unit is folded incorrectly and the fabric becomes pinched between the arm joints. Care should be taken when folding the canopy away so that this does not occur. Many customers remove the canopies from the frame each time they use their units and although this is a little more work, it ensures that your canopy will remain undamaged when in storage. Should a warranty claim be made it is the responsibility of the customer to get the product back to us or a repair depot which we designate. Alternatively, we can send out spare parts for the customer to fit themselves. Warranties are specifically related to workmanship of the product. QuickTop Deluxe are a light duty marquee. They should not be used in strong winds.