
This product comes with a 2 year workmanship warranty on the frame and a 4 Year fade resistant warranty on the fabric.
Shade Australia warrants this umbrella to be free of manufacturing faults and defects to the original purchaser. Warranty covers the umbrella for use in normal conditions. The warranty does not cover damage caused by wind, or misuse. Should a warranty claim be made it is the responsibility of the customer to get the umbrella back to us or a repair depot which we designate. The condition of the umbrella will be assessed and if it is a legitimate warranty claim, we will carry out the repairs at our cost and return the umbrella to you at our cost.
Warranty does not cover any of the following:
Damage caused by incorrect installation or assembly
Damage caused by wind
Damage caused by external events such as tree branches
Warranty is voided if any alterations or unauthorised repairs are made to the umbrella
Normal wear and tear
Warranty is only extended to the original purchaser. Proof of purchase will be required
to execute a warranty claim
Natural events such as rain, wind, flood or fire
Lack of routine maintenance will void warranty (e.g., if bolts are not regularly
retightened)