As part of our ongoing quest to improve your customer experience with us, Shade Australia is now offering FREE SHIPPING on a wide range of products. Some products are excluded from Free Shipping as are some regions.
Exclusions to Free shipping include:
Custom-made products such as shade sails and shade structures
Made to order products including Italian Piazza Style Commercial Umbrellas, Sidepost Classic, Café and Courtyard and Queenslander umbrellas.
Cut lengths of fabric
Extra-long or large items
Delivery to off-shore Islands
There are some remote and rural postcodes to which we are unable to offer free Shipping. These included are listed below.
Delivery for these jobs will be individually quoted.
The Free Delivery offer is only available for orders within Australia.
Free Delivery is only available on orders above $149 inc GST.
Free Delivery is on standard shipping and does not cover express shipping
Free Delivery to some towns and regions will be to the closest depot to the customers property. Likewise, due to the fact that some of our items are large and heavy, normal delivery also can mean delivery to the closest depot.
Free Delivery does not include same-day shipping or Express Delivery. If you need an urgent service, please call us and we can work out the cost-efficeive way to get your delivery to you. Our Free Shipping service uses standard delivery services and lead-times depend on your location.
If we are able to delivery to your house, some items may require a person to be available to offer to assist the driver to take delivery. If this is not possible, you must advise us in advance so we can make alternative arrangements. Delivery is to premises only and doesn’t include assembly, rubbish removal or installation.
There will be occasions where the free shipping may not be able to be honoured due to difficult access which does not show up in the online postcode-based system. This includes but isn’t limited to difficult access deliveries that may include off road, over water or alpine transit.
We will always endeavour to fulfill the order in a timely manner but reserve the right to cancel the order or offer a recalculated shipping price based on the conditions of access.
Frequently Asked Questions:
What addresses are eligble for free delivery? We currently deliver to all Australian address as long as it is not in a remote/rural/off-shore location listed at the bottom of this page.
What items are not eligble for free delivery?
Includes but is not limited to the following:
Standard Sized Premium Shade Sail
Standard Size Shadesails
Italian Piazza Commercial - Acrylic Canopy
Sidepost Classic Umbrella
Monotec 370 Series By The Metre
Z16 Shade Cloth By The Metre
Custom Sized Shadesails
Solarmax Shade Structure
Cafe Courtyard Umbrella Range
CoverFLEX™FR 610gsm By The Metre
Monotec 370 Shade Fabric (FR) 3.25m Wide By The Metre
Premium Weed Mat - 108gsm - 3.66 x 50m
Standard Sized Budget Shade Sail
Italian Piazza Commercial- PVC Canopy
Extrablock Shade Cloth By The Metre
Waterproof DRI-Z Shadecloth By The Metre
My order is less than $149, can I get free delivery? Sorry only orders over $149* are eligble for free delivery
Is express delivery available for free? No. If you would like your item to be shipped to you express, please give us a call on 1800 155 233 to discuss your options.
Which remote/rural/off-shore postcodes are not eligble for free delivery? Includes but is not limited to the following: