Free Shipping Policy

Our Terms & Conditions

As part of our ongoing quest to improve your customer experience with us, Shade Australia is now offering FREE SHIPPING on a wide range of products. Some products are excluded from Free Shipping as are some regions.

Exclusions to Free shipping include:

  • Custom-made products such as shade sails and shade structures
  • Made to order products including Italian Piazza Style Commercial Umbrellas, Sidepost Classic, Café and Courtyard and Queenslander umbrellas.
  • Cut lengths of fabric
  • Extra-long or large items
  • Delivery to off-shore Islands
  • There are some remote and rural postcodes to which we are unable to offer free Shipping. These included are listed below.
  • Delivery for these jobs will be individually quoted.
  • The Free Delivery offer is only available for orders within Australia.
  • Free Delivery is only available on orders above $149 inc GST.
  • Free Delivery is on standard shipping and does not cover express shipping

Free Delivery to some towns and regions will be to the closest depot to the customers property. Likewise, due to the fact that some of our items are large and heavy, normal delivery also can mean delivery to the closest depot.

Free Delivery does not include same-day shipping or Express Delivery. If you need an urgent service, please call us and we can work out the cost-efficeive way to get your delivery to you. Our Free Shipping service uses standard delivery services and lead-times depend on your location.

If we are able to delivery to your house, some items may require a person to be available to offer to assist the driver to take delivery. If this is not possible, you must advise us in advance so we can make alternative arrangements. Delivery is to premises only and doesn’t include assembly, rubbish removal or installation.

There will be occasions where the free shipping may not be able to be honoured due to difficult access which does not show up in the online postcode-based system. This includes but isn’t limited to difficult access deliveries that may include off road, over water or alpine transit.

We will always endeavour to fulfill the order in a timely manner but reserve the right to cancel the order or offer a recalculated shipping price based on the conditions of access.

Frequently Asked Questions:

What addresses are eligble for free delivery?
We currently deliver to all Australian address as long as it is not in a remote/rural/off-shore location listed at the bottom of this page.

What items are not eligble for free delivery? 

Includes but is not limited to the following:

  • Standard Sized Premium Shade Sail
  • Standard Size Shadesails
  • Italian Piazza Commercial - Acrylic Canopy
  • Sidepost Classic Umbrella
  • Monotec 370 Series By The Metre
  • Z16 Shade Cloth By The Metre
  • Custom Sized Shadesails
  • Solarmax Shade Structure
  • Cafe Courtyard Umbrella Range
  • CoverFLEX™FR 610gsm By The Metre
  • Monotec 370 Shade Fabric (FR) 3.25m Wide By The Metre
  • Premium Weed Mat - 108gsm - 3.66 x 50m
  • Standard Sized Budget Shade Sail
  • Italian Piazza Commercial- PVC Canopy
  • The Queenslander
  • Extrablock Shade Cloth By The Metre
  • Waterproof DRI-Z Shadecloth By The Metre
  • Spare Parts

My order is less than $149, can I get free delivery?
Sorry only orders over $149* are eligble for free delivery

Is express delivery available for free?
No. If you would like your item to be shipped to you express, please give us a call on 1800 155 233 to discuss your options.

Which remote/rural/off-shore postcodes are not eligble for free delivery?
Includes but is not limited to the following:

NSW

2259
2486
2624
2626

2627
2628
2629
2630

2631
2632
2633
2640

2642
2644
2646
2649

2653
2658
2659
2660

2712
2880

NT 

822
846
880

837
847
885

838
852
886

840
854
900

841
862

845
872

QLD

4025
4183
4184
4211
4213
4285
4287
4306
4307
4309
4310
4311
4312
4313
4314
4340
4341
4342
4343
4344
4345
4346
4347
4352
4353
4355
4356
4357
4358
4359
4360
4361
4362
4363
4364
4365
4370
4371
4407
4408
4410
4411
4412
4462
4465
4467
4413
4415
4416
4417
4418
4419
4420
4421
4422
4423
4424
4372
4373
4374
4375
4376
4377
4378
4380
4381
4382
4383
4384
4385
4387
4388
4390
4401
4402
4403
4404
4405
4406
4425
4426
4427
4428
4454
4455
4461
4468
4470
4471
4472
4474
4475
4477
4478
4479
4480
4481
4482
4485
4486
4487
4488
4489
4490
4491
4492
4493
4494
4496
4497
4498
4514
4515
4519
4520
4521
4552
4568
4569
4570
4571
4574
4581
4600
4601
4605
4606
4608
4610
4611
4612
4613
4614
4615
4620
4621
4625
4626

 

4627
4630
4650
4655
4659
4660
4662
4670
4671
4673
4674
4676
4677
4678
4680
4694
4695
4699
4700
4701
4702
4703
4704
4705
4706
4707
4709
4712
4713
4714
4715
4716
4718
4719
4720
4721
4722
4723
4724
4725
4726
4727
4728
4730
4731
4732
4733
4735
4736
4737
4738
4739
4740
4741
4742
4743
4746
4751
4753
4754
4756
4757
4798
4799
4800
4801
4802
4803
4804
4805
4806
4807
4808
4809
4810
4811
4814
4816
4818
4819
4820
4821
4822
4823
4824
4825
4828
4829
4830
4849
4850
4852

 

4854
4855
4856
4857
4858
4859
4860
4861
4865
4870
4871
4872
4873
4874
4875
4876
4877
4880
4881
4883
4884
4885
4886
4887
4888
4890
4891
4892
4895
4566

SA

5131
5132
5133
5134
5136
5140
5153
5172
5203
5204
5211
5214
5220
5221
5222
5223
5237
5238
5250
5251
5252
5253
5254
5255
5256
5259
5260
5308
5261
5262
5263
5264
5265
5266
5267
5268
5269
5270
5271
5272
5273
5275
5276
5277
5278
5279
5280
5291
5301
5302
5303
5304
5306
5307
5309
5310
5311
5320
5322
5330
5332
5333
5340
5343
5353
5354
5356
5357
5360
5371
5373
5374
5380
5381
5400
5401
5410
5411
5412
5413
5414
5416
5417
5418
5419
5420
5421
5422
5430
5431
5432
5433
5434
5440
5453
5454
5455
5460
5461
5462
5464
5470
5472
5473
5480
5481
5482
5485
5490
5491
5493
5495
5501
5502
5510
5520
5522
5523
5540
5550
5554
5555
5558
5560
5571
5573
5575
5576
5577
5580
5583
5600
5601
5606
5607
5631
5633
5640
5641
5642
5650
5651
5652
5653
5654
5655
5660
5661
5670
5671
5680
5690
5700
5710
5720
5722
5723
5724
5730
5731
5732
5733
5734

TAS

7012
7026
7027
7030
7054
7109
7112
7119
7120
7139
7140
7150
7151
7163
7170
7172
7173
7176
7182
7183
7184
7185
7186
7187
7190
7213
7214
7215
7216
7252
7254
7255
7256
7257
7264
7267
7268
7270
7275
7302
7303
7304
7306
7307
7310
7315
7316
7321
7325
7330
7466
7467
7468
7469

VIC

3024
3221
3232
3233
3234
3235
3236
3237
3238
3239
3240
3241
3243
3249
3256
3260
3269
3271
3272
3286
3290
3292
3293
3294
3301
3302
3303
3304
3305
3309
3310
3311
3312
3314
3315
3317
3319
3321
3323
3324
3325
3330
3331
3334
3342
3351
3352
3360
3361
3373
3375
3378
3379
3381
3384
3385
3387
3388
3392
3395
3396
3401
3407
3412
3413
3414
3415
3417
3418
3419
3420
3422
3423
3424
3458
3462
3463
3468
3469
3472
3475
3477
3478
3480
3482
3483
3485
3487
3488
3489
3490
3491
3494
3496
3501
3506
3507
3509
3512
3515
3516
3517
3518
3520
3525
3527
3529
3530
3531
3533
3537
3540
3542
3544
3546
3549
3551
3558
3559
3564
3566
3567
3568
3570
3571
3572
3573
3575
3576
3579
3580
3581
3585
3586
3588
3589
3590
3591
3594
3595
3596
3597
3599
3612
3616
3621
3622
3623
3629
3631
3635
3636
3637
3638
3639
3641
3644
3646
3658
3665
3666
3669
3670
3673
3675
3677
3678
3682
3683
3685
3688
3691
3695
3699
3700
3701
3704
3705
3707
3708
3709
3711
3722
3723
3725
3726
3727
3728
3732
3733
3735
3737
3739
3740
3741
3744
3746
3747
3749
3764
3777
3779
3797
3799
3816
3818
3821
3822
3823
3824
3825
3831
3832
3833
3835
3838
3844
3847
3850
3851
3858
3859
3860
3862
3864
3866
3869
3870
3871
3874
3875
3880
3885
3886
3887
3888
3889
3890
3891
3892
3893
3895
3896
3898
3900
3902
3909
3945
3950
3951
3953
3956
3957
3959
3960
3962
3964
3965
3966
3967
3971
3977
3979
3981
3988
3995

WA

600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
6035
6041
6042
6043
6044
6083
6084
6125
6161
6207
6208
6209
6213
6214
6215
6218
6220
6221
6223
6224
6225
6236
6237
6239
6240
6243
6244
6251
6252
6253
6254
6255
6256
6258
6260
6262
6271
6275
6281
6282
6284
6285
6286
6288
6290
6302
6304
6306
6308
6309
6311
6312
6313
6315
6316
6317
6318
6320
6321
6322
6323
6324
6326
6327
6328
6330
6333
6335
6336
6337
6338
6341
6343
6346
6348
6350
6351
6352
6353
6355
6356
6357
6358
6359
6361
6363
6365
6367
6368
6369
6370
6372
6373
6375
6376
6377
6380
6383
6384
6385
6386
6390
6391
6392
6393
6394
6395
6396
6397
6398
6401
6403
6405
6407
6409
6410
6411
6412
6413
6414
6415
6417
6418
6419
6420
6421
6422
6423
6424
6425
6426
6427
6428
6429
6430
6431
6434
6435
6436
6437
6438
6439
6440
6441
6442
6443
6444
6445
6446
6447
6448
6450
6452
6460
6461
6462
6463
6464
6465
6466
6467
6468
6470
6471
6472
6473
6475
6476
6477
6479
6480
6484
6485
6487
6488
6489
6490
6501
6502
6503
6504
6505
6506
6507
6509
6510
6511
6512
6513
6514
6515
6516
6517
6518
6519
6521
6522
6525
6528
6532
6535
6536
6537
6553
6554
6555
6556
6558
6560
6562
6564
6566
6567
6568
6569
6571
6572
6574
6575
6603
6605
6606
6608
6609
6612
6613
6614
6616
6618
6620
6623
6625
6627
6628
6630
6631
6632
6635
6638
6639
6640
6642
6646
6705
6707
6710
6711
6712
6713
6715
6716
6718
6720
6721
6722
6723
6725
6728
6731
6733
6740
6743
6751
6752
6758
6760
6761
6762
6765
6770