We generally hold stock of this item at our Ingleburn warehouse but if you need it urgently or are planning to visit us to pick it up, it’s best you contact us so we can ensure that we meet your requirements. If we don’t have the stock on hand we can usually get it in quite quickly.
We ship this product Australia wide with reliable couriers such as TNT and Australia Post.
Once we dispatch an order, we will email you the tracking number. This allows you to track your delivery so you know when it is going to be delivered.
We do our best to ensure your order is packaged securely and arrives safely.
What is the warranty for these baseplates?
These umbrella baseplates come with a 12 month manufacturer warranty against defects.
What is the recommended maintenance?
If the powdercoat finish becomes or chipped this will expose the steel beneath and allow rust to start. If used in a marine environment or even a coastal city we recommend regular treatment with a rust prevention formula such as deodorised fish oil. This will inhibit rust and prolong the life of the baseplate.
Will they rust?
These baseplates are made from steel. They have been treated for rust prevention and then powdercoated. If the protective layer becomes scratched then rust can occur.
The spigot is not perfectly straight, is this a problem?
This can occasionally happen. The spigot bolt which screws into the baseplate may be slightly misaligned. The remedy is to screw the spigot almost fully onto the baseplate and then to apply pressure to straighten it. Once straightened, fully screw the spigot in.
What size umbrella are they suitable to use with?
Market umbrellas are commonly used with these baseplates and must not be considered permanent shade structures. Market umbrellas using movable baseplates such as these must be lowered when unattended or in windy conditions. The heavier the baseplate the more stable the umbrella will be, however, these baseplates should only be used with small umbrellas in sheltered areas.
Can you ship this umbrella baseplate to me?
Yes, we can ship these umbrella baseplates Australia wide.
1 Year Warranty
Shelta offer a 1 year workmanship warranty on this base.
Warranty covers the baseplate for workmanship and uses under normal conditions. The warranty does not cover damage caused by wind, or misuse. If the baseplate is used in a location near the ocean it should be treated regularly with a product such as deodorised fish oil. Unless this is done, warranty claims may not be valid.
The warranty of this baseplate does not cover rust.